Shipping Policy

Shipping Policy

Thank you for choosing Areej Parfum Lab for your fragrance needs. We are committed to providing a seamless and satisfactory shopping experience. Please review our shipping policy below:

1. Processing Time

• All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email.
• Orders placed after 3:00 PM will be processed the next business day.
• You will receive a notification when your order has shipped.

2. Shipping Rates and Delivery Times

• Shipping rates are calculated at checkout based on the destination and shipping method selected.
• Estimated delivery times:
  • Standard Shipping: 5-7 business days
  • Express Shipping: 2-3 business days
  • International Shipping: 10-15 business days (depending on customs clearance)

3. Shipping Restrictions

• We currently ship to [list countries/regions if applicable].
• Some items may be restricted in certain countries due to local regulations. Please check with your local customs office before placing an order.

4. Order Tracking

• Once your order is shipped, you will receive a tracking number via email to monitor the delivery status.
• You can track your order directly on our website or through the courier’s tracking portal.

5. Customs, Duties, and Taxes

• Areej Parfum Lab is not responsible for any customs fees, duties, or taxes applied to your order.
• All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

6. Missing or Delayed Shipments

• If your shipment is delayed or missing, please contact us at [customer service email] with your order number.
• We will work with the shipping carrier to resolve the issue promptly.

7. Damaged Items

• If your order arrives damaged, please contact us immediately at [customer service email] with your order number and photos of the damaged product(s).
• We will replace or refund the damaged items as per our return policy.

8. Returns and Refunds

• For details on returns and refunds, please refer to our Return Policy.

9. Contact Information

• For questions about shipping, please contact us at:
  • Email: aplabs2024@gmail.com
    

Thank you for shopping with Areej Parfum Lab. We look forward to serving you!